Data Deletion
Last updated October 5 2026
If you want your personal data removed from our systems, here is exactly how to ask. This page exists for app store and platform reviews, and for you.
How to request deletion
- Email shitcoinbtc21@gmail.com with the subject line Delete my data.
- In the email, tell us the username or email address on the account so we can find it.
- We will delete your account record and any support messages from you within 30 days, then confirm by email that it is done.
What gets deleted
- Your exchange account record: username, email address and scrambled password.
- Support emails you sent us.
- Any other personal information you gave us directly.
What we cannot delete
- Blockchain records. Anything recorded on a public blockchain is permanent by design. Nobody can remove it, including us.
- Data on your own device. Our web wallet keeps your keys in your own browser. We never had them, so there is nothing for us to delete. To clear them, remove the wallet data in your browser settings.
- Security logs. Basic server logs used to stop abuse may be kept a short time for security, then rotated out automatically.
Questions
Email shitcoinbtc21@gmail.com about anything on this page. Our full privacy policy explains what we collect and why.
Deleting your account does not move or recover any funds. Withdraw or secure your balances first, then ask for deletion.